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Abstract
Purpose: This subject review investigates how Information Technology (IT) Management contributes to reshaping the managerial mindset within contemporary organizations, with particular attention to decision-making behavior, cognitive adaptation, and the mediating role of human factors between technology adoption and organizational performance.Design and Approach: A descriptive-analytical literature review was conducted on peer-reviewed publications retrieved from Scopus, Web of Science, Science Direct, and Google Scholar, covering the period from 2020 to 2025, with a small number of seminal earlier works retained where conceptually indispensable. Thirty-five sources were retained for in-depth analysis after applying inclusion and exclusion criteria, including topical relevance, methodological transparency, and publication in indexed journals or recognized academic presses.Findings: The review indicates that IT Management has shifted from a supportive operational function to a strategic cognitive enabler. Its influence on organizational performance is rarely direct; rather, it is mediated by managerial cognition, organizational culture, and digital readiness. Emerging technologies artificial intelligence, cloud computing, big-data analytics, and cybersecurity frameworks amplify this mediating effect but also introduce technostress, algorithmic bias, and ethical concerns.Originality: The study proposes an integrated conceptual framework that positions managerial mindset as a cognitive intermediary between IT capabilities and performance outcomes, with explicit attention to developing-country contexts that remain underrepresented in mainstream IS literature.
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Copyright (c) 2026 Noor Thamer, Mustafa Adnan Madloul Al-Bakri (Author)

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References
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F. B. Tigre, P. L. Henriques, and C. Curado, “The digital leadership emerging construct: A multi-method approach,”, Management Review Quarterly, vol. 74, pp. 1–35, 2024. DOI: https://doi.org/10.1007/s11301-023-00395-9
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